Anglian Water

In many instances, customers have been appreciative of the staff’s professionalism, efficiency, and friendliness in handling different problems. In addition, several people liked the ability to get into touch with the firm on a very swift and efficient basis via WhatsApp and others online channels due to the effective and fast assistance provided by professional individuals. On the other hand, there were certain dissatisfactions in relation to billing, where some customers complained of unfair bills and unexplained hikes. There were also people who were not happy with the customer services as they had problems in issue resolution and provision of misleading information and long wait times.