Constellation

Many customers have commended the service for its efficiency, speed, and easy acquisition and switching of providers. Most customers commend the competitive prices which are lower than those of the previous service providers. The customer experience has also been commended for being efficient and easy, particularly signing up on the website and having account information provided. However, the issue of the sign up and communication after signing up has been raised by a few customers who did not receive their welcome packages and account information, and they also had application difficulties. Misinformation from the customer service representatives was also raised by a few people.